OUR TEAM

Kathleen O’Connor is President & Founder of Achieve Accreditation. She is very proud to be celebrating her thirty-three year career anniversary in Joint Commission Accreditation. She worked nearly a decade at The Joint Commission and has spent the last three decades helping skilled nursing and assisted living providers across the nation obtain and maintain their accreditation. Kathleen’s previous career at The Joint Commission included:  participating in the development of the standards and the survey process, participating in the training of Joint Commission surveyors, and lecturing nationally on accreditation as a representative of The Joint Commission. She holds a bachelor’s degree in Health Care Management and a master’s degree in Gerontology.

Kathleen O’Connor, MA
President & Founder

koconnor@achieveaccreditation.com

630.254.8572

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Kerri Hackstock is Vice President of Achieve Accreditation. Her responsibilities include: business development support, operations management, client relationships and corporate communications. Kerri also maintains responsibilities in hands-on accreditation readiness consulting. Kerri is celebrating a fifteen-year career in the senior living industry in advancing leadership roles. She holds a bachelor’s degree in Psychology and a master’s degree in Professional Counseling. Kerri began working with Achieve Accreditation in 2012.

Kerri Hackstock, MA
Vice President 

khackstock@achieveaccreditation.com

708.691.0061

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Kristin Bratcher is Vice President of Achieve Accreditation. Her responsibilities include: business development support, operations management, client relationships and corporate communications. Kristin also maintains responsibilities in hands-on accreditation readiness consulting. Kristin is celebrating a fifteen-year career in the senior living industry in advancing leadership roles. She holds a bachelor’s and master’s degree in Social Work. Kristin began working with Achieve Accreditation in 2013.

Kristin Bratcher, MSW
Vice President 

kbratcher@achieveaccreditation.com

630.523.4499

Gerrianne Hartman is a Senior Consultant and will soon celebrate her thirty year career anniversary in the senior living health care field. Person centered care has always been a career passion for Gerrianne. Her professional background includes serving as a licensed nursing home administrator for over twelve years. Gerrianne holds a master’s degree in Gerontology and is a Licensed Nursing Home Administrator. She began working with Achieve Accreditation in 2007.

Gerrianne Hartman, LNHA, MA
Senior Consultant

ghartman@achieveaccreditation.com

773.544.9367

Sarah Ocasek is a Senior Consultant celebrating over a thirteen year career in the health care industry. Sarah holds a bachelor’s degree in Sociology and a master's degree in Community Counseling. Sarah has spent her past professional career in the senior living industry in advancing leadership roles. Her passions are person centered care and relationship building. Sarah began working with Achieve Accreditation in 2013.

Sarah Ocasek, MA
Senior Consultant

socasek@achieveaccreditation.com

847.732.6637

Laura Witt is a Senior Consultant and will soon be celebrating over thirty years  in the senior living health care field. Her career passions have included resident quality of life issues and relationship building. Laura holds a bachelor’s degree in Psychology and served in her past career as a Nursing Home Administrator for almost ten years. She began working with Achieve Accreditation in 1995.

Laura Witt, BA
Senior Consultant

lwitt@achieveaccreditation.com

312.816.8870

Arely Franco is a Senior Consultant celebrating a ten year career in the health care field. She is passionate about person centered care and quality of life for residents. Arely has spent her professional career in the skilled nursing industry in advancing leadership roles. She holds a master's degree in Social Work. Arely began working with Achieve Accreditation in 2017.

Arely Franco, LSW, MSW
Senior Consultant

afranco@achieveaccreditation.com

847.602.0120

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Rori Ramirez is a Senior Consultant celebrating a ten-year career in the senior living industry. She is passionate about memory care best practices. Rori has spent her past professional career in the senior living industry in advancing leadership roles. She holds a bachelor’s and master's degrees in Social Work. Rori began working with Achieve Accreditation in 2016.

Rori Ramirez, MSW
Senior Consultant

rramirez@achieveaccreditation.com

847.702.6074

Kenita Perry-Bell is a Senior Consultant celebrating over 25 years in the senior living industry in advancing leadership roles. Her passions are person-centered care, advocacy, and leadership.  Kenita is a Licensed Clinical Social Worker. She holds a bachelor’s in Family and Consumer Sciences and a master’s degree in Social Work. Kenita began working with Achieve Accreditation in 2013.

Kenita Perry-Bell, LCSW, MSW
Senior Consultant
kbell@achieveaccreditation.com
630.474.5279

Suzann Armstrong is a Senior Consultant celebrating over 35 years in the senior living industry including 10 years as a Director of Assisted Living. Her passions are patient clinical outcome management and quality improvement best practices. Her professional background includes: over 10 years as a Director of Nursing and over 30 years as an Infection Preventionist, Executive Safety Committee Chair, and as a QAPI Executive Leader. Suzann holds a Nursing Degree in Applied Science. Suzann began working with Achieve Accreditation in 2000.

Suzann Armstrong, RN
Senior Consultant
sarmstrong@achieveaccreditation.com
815.343.5033

Caitlin Brozek is a Senior Consultant and will soon celebrate a decade career in the senior living industry including experience in assisted living. Person-centered care and quality improvement are career passions for Caitlin. Her professional background includes serving as a licensed nursing home administrator. Caitlin holds a bachelor’s degree in Business Administration. She is also a Certified Dementia Practitioner. She began working with Achieve Accreditation in 2016.

Caitlin Brozek, LNHA, BBA, CDP
Senior Consultant
cbrozek@achieveaccreditation.com
847.602.3920

Linda Whitton is the Support Manager at Achieve Accreditation. Linda’s responsibilities include marketing and operations support. She began working with Achieve Accreditation in 2017. 

Linda Whitton
Support Manager

support@achieveaccreditation.com

OUR TRUSTED PARTNERS

Susan Schneider, RN 

Founder & Principal Consultant

Assisted Living Consultants Consortium

Emily Taylor, BA
Automation & Optimization Specialist
Achieve Accreditation
Debbie Rose
Bookkeeper, AMCO Services
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Joseph Gurreri, CBPA, CBPL
Certified Business Performance Advisor, Insperity
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Wendy Barrett, BFA
Brand Strategist, The Fuze Group, LLC
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Jessica Prucha, BAJ
Brand Storyteller, Achieve Accreditation
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Joy Ward, RN, BSN, RAC-CT, LNHA, MBA

Clinical Expert 

Ward & Associates Health Services

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Dr. Chris McNiven
Organization Development
Aspire Consulting Partners
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Lola Evans
Customer Satisfaction Best Practices Customer Thermometer
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Scott Sweeney, BS 

Director of Support Services, ProviNET Solutions

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Jaclyn Prucha, BS
Research Associate, Achieve Accreditation
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Chris Ronzio, BS
Digital Company Playbook, Trainual
Mary Tellis-Nayak, RN, MSN, MPH
Strategic Advisor, Achieve Accreditation
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Jason Krantz, MBA
Data Analytics, Definitive Healthcare