OUR TEAM

Image of President and Founder Kathleen O'Connor

Kathleen O’Connor is President & Founder of Achieve Accreditation. She is very proud to be celebrating her thirty-three year career anniversary in Joint Commission Accreditation. She worked nearly a decade at The Joint Commission and has spent the last three decades helping skilled nursing and assisted living providers across the nation obtain and maintain their accreditation. Kathleen’s previous career at The Joint Commission included:  participating in the development of the standards and the survey process, participating in the training of Joint Commission surveyors, and lecturing nationally on accreditation as a representative of The Joint Commission. She holds a bachelor’s degree in Health Care Management and a master’s degree in Gerontology.

Kathleen O’Connor, MA
President & Founder

koconnor@achieveaccreditation.com

630.254.8572

Image of Vice President Kerri Hackstock

Kerri Hackstock is Vice President of Achieve Accreditation. Her responsibilities include: business development support, operations management, client relationships and corporate communications. Kerri also maintains responsibilities in hands-on accreditation readiness consulting. Kerri is celebrating a fifteen-year career in the senior living industry in advancing leadership roles. She holds a bachelor’s degree in Psychology and a master’s degree in Professional Counseling. Kerri began working with Achieve Accreditation in 2012.

Kerri Hackstock, MA
Vice President 

khackstock@achieveaccreditation.com

708.691.0061

Image of Vice President Kristin Bratcher

Kristin Bratcher is Vice President of Achieve Accreditation. Her responsibilities include: business development support, operations management, client relationships and corporate communications. Kristin also maintains responsibilities in hands-on accreditation readiness consulting. Kristin is celebrating a fifteen-year career in the senior living industry in advancing leadership roles. She holds a bachelor’s and master’s degree in Social Work. Kristin began working with Achieve Accreditation in 2013.

Kristin Bratcher, MSW
Vice President 

kbratcher@achieveaccreditation.com

630.523.4499

Image of Senior Consultant Gerrianne Hartman

Gerrianne Hartman is a Senior Consultant and will soon celebrate her thirty year career anniversary in the senior living health care field. Person centered care has always been a career passion for Gerrianne. Her professional background includes serving as a licensed nursing home administrator for over twelve years. Gerrianne holds a master’s degree in Gerontology and is a Licensed Nursing Home Administrator. She began working with Achieve Accreditation in 2007.

Gerrianne Hartman, LNHA, MA
Senior Consultant

ghartman@achieveaccreditation.com

773.544.9367

Image of Senior Conultant Sarah Ocasek

Sarah Ocasek is a Senior Consultant celebrating over a thirteen year career in the health care industry. Sarah holds a bachelor’s degree in Sociology and a master's degree in Community Counseling. Sarah has spent her past professional career in the senior living industry in advancing leadership roles. Her passions are person centered care and relationship building. Sarah began working with Achieve Accreditation in 2013.

Sarah Ocasek, MA
Senior Consultant

socasek@achieveaccreditation.com

847.732.6637

Image of Senior Consultant Arley Franco

Arely Franco is a Senior Consultant celebrating a ten year career in the health care field. She is passionate about person centered care and quality of life for residents. Arely has spent her professional career in the skilled nursing industry in advancing leadership roles. She holds a master's degree in Social Work. Arely began working with Achieve Accreditation in 2017.

Arely Herrera Franco, MSW, LCSW
Senior Consultant

afranco@achieveaccreditation.com

847.602.0120

Image of Senior Consultant Kenita Perry-Bell

Kenita Perry-Bell is a Senior Consultant celebrating over 25 years in the senior living industry in advancing leadership roles. Her passions are person-centered care, advocacy, and leadership.  Kenita is a Licensed Clinical Social Worker. She holds a bachelor’s in Family and Consumer Sciences and a master’s degree in Social Work. Kenita began working with Achieve Accreditation in 2013.

Kenita Perry-Bell, LCSW, MSW
Senior Consultant
kbell@achieveaccreditation.com
630.474.5279

Image of Senior Consultant Suzanne Armstrong

Suzann Armstrong is a Senior Consultant celebrating over 35 years in the senior living industry including 10 years as a Director of Assisted Living. Her passions are patient clinical outcome management and quality improvement best practices. Her professional background includes: over 10 years as a Director of Nursing and over 30 years as an Infection Preventionist, Executive Safety Committee Chair, and as a QAPI Executive Leader. Suzann holds a Nursing Degree in Applied Science. Suzann began working with Achieve Accreditation in 2000.

Suzann Armstrong, RN
Senior Consultant
sarmstrong@achieveaccreditation.com
815.343.5033

Image of Senior Consultant Caitlin Brozek

Caitlin Brozek is a Senior Consultant and will soon celebrate a decade career in the senior living industry including experience in assisted living. Person-centered care and quality improvement are career passions for Caitlin. Her professional background includes serving as a licensed nursing home administrator. Caitlin holds a bachelor’s degree in Business Administration. She is also a Certified Dementia Practitioner. She began working with Achieve Accreditation in 2016.

Caitlin Brozek, LNHA, BBA, CDP
Senior Consultant
cbrozek@achieveaccreditation.com
847.602.3920

Image of Operations Manager Jessica Prucha

Jessica Prucha is Achieve Accreditation’s Operations Manager. Jessica oversees operational activities at all levels of the company. Her duties include: project management, vendor management, client satisfaction support, client contract management, marketing support, social media management, human resources management, technology management, and brand storytelling. She began working with Achieve Accreditation in 2020.  

Jessica Prucha, BAJ
Operations Manager

jprucha@achieveaccreditation.com   

OUR TRUSTED PARTNERS

Image of Trusted Partner Emily Taylor

Emily Taylor, BA
Automation & Optimization Specialist
Achieve Accreditation

Image of Trusted Partner Debbie Rose

Debbie Rose
Bookkeeper, AMCO Services

Image of Trusted Partner Joseph Gurreri

Joseph Gurreri, CBPA, CBPL
Certified Business Performance Advisor, Insperity

Image of Brand Strategist Wendy Barrett

Wendy Barrett
Brand Strategist, The Fuze Group, LLC

Image of Trusted Partner Joy Ward

Joy Ward, RN, BSN, RAC-CT, LNHA, MBA

Clinical Expert 

Ward & Associates Health Services

Image of Trusted Partner Dr. Chris McNiven

Dr. Chris McNiven
Organization Development
Aspire Consulting Partners

Image of Trusted Partner Lola Evans

Lola Evans
Customer Satisfaction Best Practices Customer Thermometer

Image of Trusted Partner Scott Sweeney

Scott Sweeney, BS 

Director of Support Services, ProviNET Solutions

Image of Trusted Partner Mary Tellis-Nayak

Mary Tellis-Nayak, RN, MSN, MPH
Strategic Advisor, Achieve Accreditation

Image of Trusted Partner Jason Krantz

Jason Krantz, MBA
Data Analytics, Definitive Healthcare