Celebrating Over 30 Years As Your #1 Senior Living
Joint Commission Accreditation Readiness Expert!
OUR TEAM
Kathleen O’Connor is President & Founder of Achieve Accreditation. She is very proud to be celebrating her thirty-three year career anniversary in Joint Commission Accreditation. She worked nearly a decade at The Joint Commission and has spent the last three decades helping skilled nursing and assisted living providers across the nation obtain and maintain their accreditation. Kathleen’s previous career at The Joint Commission included: participating in the development of the standards and the survey process, participating in the training of Joint Commission surveyors, and lecturing nationally on accreditation as a representative of The Joint Commission. She holds a bachelor’s degree in Health Care Management and a master’s degree in Gerontology.
Kerri Hackstock is Vice President of Achieve Accreditation. Her responsibilities include: business development support, operations management, client relationships and corporate communications. Kerri also maintains responsibilities in hands-on accreditation readiness consulting. Kerri is celebrating a fifteen-year career in the senior living industry in advancing leadership roles. She holds a bachelor’s degree in Psychology and a master’s degree in Professional Counseling. Kerri began working with Achieve Accreditation in 2012.
Kerri Hackstock, MA
Vice President
khackstock@achieveaccreditation.com
708.691.0061
Kristin Bratcher is Vice President of Achieve Accreditation. Her responsibilities include: business development support, operations management, client relationships and corporate communications. Kristin also maintains responsibilities in hands-on accreditation readiness consulting. Kristin is celebrating a fifteen-year career in the senior living industry in advancing leadership roles. She holds a bachelor’s and master’s degree in Social Work. Kristin began working with Achieve Accreditation in 2013.
Kristin Bratcher, MSW
Vice President
kbratcher@achieveaccreditation.com
630.523.4499
Gerrianne Hartman is a Senior Consultant and will soon celebrate her thirty year career anniversary in the senior living health care field. Person centered care has always been a career passion for Gerrianne. Her professional background includes serving as a licensed nursing home administrator for over twelve years. Gerrianne holds a master’s degree in Gerontology and is a Licensed Nursing Home Administrator. She began working with Achieve Accreditation in 2007.
Gerrianne Hartman, LNHA, MA
Senior Consultant
ghartman@achieveaccreditation.com
773.544.9367
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Sarah Ocasek is a Senior Consultant celebrating over a thirteen year career in the health care industry. Sarah holds a bachelor’s degree in Sociology and a master's degree in Community Counseling. Sarah has spent her past professional career in the senior living industry in advancing leadership roles. Her passions are person centered care and relationship building. Sarah began working with Achieve Accreditation in 2013.
Sarah Ocasek, MA
Senior Consultant
socasek@achieveaccreditation.com
847.732.6637
Arely Franco is a Senior Consultant celebrating a ten year career in the health care field. She is passionate about person centered care and quality of life for residents. Arely has spent her professional career in the skilled nursing industry in advancing leadership roles. She holds a master's degree in Social Work. Arely began working with Achieve Accreditation in 2017.
Arely Franco, LSW, MSW
Senior Consultant
afranco@achieveaccreditation.com
847.602.0120
Rori Ramirez is a Senior Consultant celebrating a ten-year career in the senior living industry. She is passionate about memory care best practices. Rori has spent her past professional career in the senior living industry in advancing leadership roles. She holds a bachelor’s and master's degrees in Social Work. Rori began working with Achieve Accreditation in 2016.
Kenita Perry-Bell is a Senior Consultant celebrating over 25 years in the senior living industry in advancing leadership roles. Her passions are person-centered care, advocacy, and leadership. Kenita is a Licensed Clinical Social Worker. She holds a bachelor’s in Family and Consumer Sciences and a master’s degree in Social Work. Kenita began working with Achieve Accreditation in 2013.
Suzann Armstrong is a Senior Consultant celebrating over 35 years in the senior living industry including 10 years as a Director of Assisted Living. Her passions are patient clinical outcome management and quality improvement best practices. Her professional background includes: over 10 years as a Director of Nursing and over 30 years as an Infection Preventionist, Executive Safety Committee Chair, and as a QAPI Executive Leader. Suzann holds a Nursing Degree in Applied Science. Suzann began working with Achieve Accreditation in 2000.
Caitlin Brozek is a Senior Consultant and will soon celebrate a decade career in the senior living industry including experience in assisted living. Person-centered care and quality improvement are career passions for Caitlin. Her professional background includes serving as a licensed nursing home administrator. Caitlin holds a bachelor’s degree in Business Administration. She is also a Certified Dementia Practitioner. She began working with Achieve Accreditation in 2016.
Caitlin Brozek, LNHA, BBA, CDP
Senior Consultant
cbrozek@achieveaccreditation.com
847.602.3920
Jessica Prucha is Achieve Accreditation's Office Manager. Jessica's responsibilities include marketing and operations support. Jessica is also the company's brand storyteller. She began working with Achieve Accreditation in 2020.
Jessica Prucha, BAJ
Office Manager, Achieve Accreditation
jprucha@achieveaccreditation.com
Linda Whitton assists Achieve Accreditation staff with special projects. She began working with Achieve Accreditation in 2017.
Linda Whitton
Special Projects
OUR TRUSTED PARTNERS
Susan Schneider, RN
Founder & Principal Consultant
Assisted Living Consultants Consortium
Emily Taylor, BA
Automation & Optimization Specialist
Achieve Accreditation
Debbie Rose
Bookkeeper, AMCO Services
Joseph Gurreri, CBPA, CBPL
Certified Business Performance Advisor, Insperity
Wendy Barrett, BFA
Brand Strategist, The Fuze Group, LLC
Joy Ward, RN, BSN, RAC-CT, LNHA, MBA
Clinical Expert
Ward & Associates Health Services
Dr. Chris McNiven
Organization Development
Aspire Consulting Partners
Lola Evans
Customer Satisfaction Best Practices Customer Thermometer
Scott Sweeney, BS
Director of Support Services, ProviNET Solutions
Jaclyn Prucha, BS
Research Associate, Achieve Accreditation
Chris Ronzio, BS
Digital Company Playbook, Trainual
Mary Tellis-Nayak, RN, MSN, MPH
Strategic Advisor, Achieve Accreditation
